- Fast Execution and Payouts: Many users praised IC Funded for quick execution and prompt payouts, often receiving their funds within hours of requesting them. For example, Hans from the US noted, “I am AMAZED at how fast the payouts are. I received my profits the same day I requested them.” Similarly, several other reviewers mentioned that payouts were processed swiftly, enhancing their trading experience.
- Reliable Customer Support: Numerous customers expressed satisfaction with the customer service provided by IC Funded. Reviewers frequently mentioned the support team’s responsiveness and willingness to assist with queries. Clémence from France remarked, “Such an underrated firm… Customer service is fast and friendly,” highlighting the team’s commitment to customer satisfaction.
- Positive Trading Environment: Reviewers like Jack from the UK emphasized the solid trading conditions offered by IC Funded, with many noting good spreads and reliable trading platforms. “IC Markets as the broker is one of the best I’ve used,” Jack said, reflecting the positive sentiment among traders regarding the trading conditions.
- Trustworthy Firm: Several traders, such as Phan Văn Hải, voiced their confidence in IC Funded, describing it as a reliable and trustworthy firm. Positive feedback from users often emphasized the legitimacy of the platform, stating their satisfaction with the evaluation process and the transparency of operations.
Negative Aspects Impacting the Rating:
- KYC Issues and Account Terminations: A significant number of negative reviews stemmed from issues related to KYC (Know Your Customer) processes and subsequent account terminations. For instance, Hung Nguyen Minh reported a troubling experience where his account was banned despite having approved KYC documentation. This led to frustrations and accusations of scams, highlighting the challenges some traders faced in getting their accounts verified and maintained.
- Concerns About High Slippage and Execution Issues: A few traders raised concerns regarding high slippage during trades. One user mentioned, “The slippage is unbelievably high… I am not recommending at all,” indicating dissatisfaction with trade execution during critical moments.
- Accusations of Arbitrary Bans: Some reviews included claims of unjustified account bans and lack of clear communication from IC Funded regarding specific violations of trading rules. Reviews such as that from Jan Linhart expressed frustration over perceived lack of transparency and inadequate support when disputes arose regarding account status.
Conclusion:
While IC Funded has garnered many positive reviews for its efficient payouts, strong customer support, and favorable trading conditions, issues related to KYC processes and execution concerns have led to significant dissatisfaction among some users. Overall, traders looking for a prop firm might find valuable experiences with IC Funded, but it is essential to approach it with an awareness of potential challenges.